Find clear answers to common questions about our care services, how we support individuals and families, and what to expect when choosing Moms & Sons.
Yes. We can provide both short-term and continous care, depending on individual needs. This may include temporary support following an illness or hospital discharge, as well as regular scheduled personalised care.
We can provide proper support depending on the individual’s needs and the level of care needed. A detailed assessment will be carried out before care begins to ensure that we can safely meet their needs.
Yes, where this service is available and right. Overnight arrangements can will be discussed during the first assessment.
We begin by discussing the individual’s needs, preferences, routines, and goals. We then develop a personalised care plan that sets out the agreed support and is reviewed regularly as circumstances change.
Absolutely. With the client’s consent, family members can be involved in discussions and kept informed about their care. We believe effective communication between the client, family and care team is essential.
We arrange a first assessment to understand the individual’s needs and decide what type of support would be right. We will discuss the proposed care plan, schedule and costs before services begin.
We carefully recruit and assess our care staff, including the proper background checks, references and verification of qualifications and experience. We also ensure carers understand our standards and expectations before providing care.
Yes. Our carers receive right training for their roles, with ongoing development to help support high standards of care and professionalism.
Client safety is central to our service. We follow safeguarding procedures, keep care records, and ensure that care is delivered according to the individual’s assessed needs.
Care needs can change over time. We can review the care plan and discuss adjustments to the level or type of support provided.
The cost depends on factors such as the type of care needed, duration and frequency of visits. We provide clear pricing before care begins so clients and families understand the costs involved.
Yes. Family members can contact us to discuss potential care arrangements. We will always involve the individual receiving care in decisions about their support wherever possible
Simply contact us to arrange an initial conversation. We will discuss your needs, answer any questions, and explain the next steps before you make a decision.
